Value-Based Partnerships

A model that guarantees results while ensuring continuous improvement and unlimited support forever.

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The Problem With Traditional Vendor Models

Traditional vendors charge you regardless of results. You pay for development, maintenance, and support—whether or not their solution delivers value. This creates a fundamental misalignment of incentives:

  • Vendors are incentivized to sell you the largest possible solution
  • They profit even when their solution fails to deliver value
  • You bear all the financial risk of implementation
  • Ongoing maintenance and improvements require additional fees

Our Solution: A Business Model That Aligns Our Success With Yours

Our value-based partnership model is fundamentally different. Compensation is tied directly to the measurable value delivered to your business:

  • You pay only the actual development costs—with complete transparency
  • These costs are fully credited against future service charges
  • Our service charges are calculated as a small percentage of the value we deliver
  • This value can be either cost savings or new revenue generation
  • You keep the majority of the benefits while we maintain and improve the system

"The goal is creating a sustainable model where clients lock in significant benefits while ensuring the system continues to improve year after year."

How The Value-Based Partnership Works

1

Define Value Metrics

We begin by establishing clear, measurable metrics that will document the value delivered by the system. These metrics might include:

  • Cost reduction (e.g., labor savings, operational efficiencies)
  • Revenue generation (e.g., increased sales, new customer acquisition)
  • Time savings (e.g., faster processes, reduced manual work)
  • Quality improvements (e.g., error reduction, consistency)
2

Build With Transparency

Development proceeds with complete cost transparency—every expense is documented and shared with you:

  • You pay only the actual development costs
  • All expenses are itemized and explained
  • No hidden fees or unexpected charges
  • These costs are credited against future service charges
3

Results-Based Service Charges

Once the system proves its value, our ongoing service charges are calculated as a percentage of the documented value delivered:

  • For cost-saving solutions: a percentage of the documented savings
  • For revenue-generating solutions: a percentage of the new revenue (similar to a sales commission, but at a lower rate)
  • You keep the majority of the benefits (typically 70-80%)
  • This ensures we're incentivized to maximize your results
4

Continuous Improvement

This model creates a powerful incentive for us to continuously enhance the system:

  • Ongoing maintenance and support are included
  • System improvements are made without additional development charges
  • The better your results, the better our compensation
  • This creates a true long-term partnership focused on your success

Real-World Examples

Example 1: Cost Savings

The Challenge

A company was spending $1.2 million annually on customer support staff, with increasing costs and inconsistent quality.

Our Solution

We developed an AI solution that automated 60% of support tickets, maintaining or improving quality while dramatically reducing costs.

The Numbers

  • Development cost: $150,000
  • Annual savings: $720,000
  • Service charge: 30% of savings = $216,000/year
  • Net annual benefit: $504,000
  • ROI: 336% in first year
  • Development cost recovery: 3.6 months

Example 2: Revenue Generation

The Challenge

A B2B company wanted to increase sales but couldn't afford to hire additional sales representatives at $150,000+ per year each.

Our Solution

We developed an AI sales agent that could handle outbound calls, qualify leads, and set appointments for human closers.

The Numbers

  • Development cost: $180,000
  • New annual revenue: $2.4 million
  • Service charge: 10% of new revenue = $240,000/year
  • Net annual benefit: $2.16 million
  • ROI: 1,200% in first year
  • Development cost recovery: 1 month

Key Benefits of Our Partnership Model

Transparent Cost Structure

Every development expense is fully documented and shared. All costs are credited against future service charges, ensuring you recover your initial investment first.

Results-Based Compensation

Our service charges are always a fraction of the value we deliver, whether that's cost savings or new revenue generation, ensuring you keep the majority of the benefits.

Zero Financial Risk

Development costs are credited against future service charges, and our compensation is tied directly to results. If we don't deliver value, you don't pay service charges.

Long-Term Partnership

This structure creates incentive to continuously maintain and improve the system, delivering ever-better results year after year without additional development charges.

Measurable Results

Clear, measurable metrics established from the start, with regular reporting that documents the exact value being delivered, whether cost savings or revenue generation.

Intangible Improvements

For projects focused on employee satisfaction, work joy, or process simplification, the same transparent development approach applies, even when direct financial returns aren't measurable.